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TrendSpider

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<h2>Social Media Manager&nbsp;</h2>
<div>TrendSpider is a high-end software application sold to professional/retail traders and investors to help them improve their market analysis. It comprises several subsystems: a market scanner, a charting and analysis platform, an automation layer, a backtesting engine, and an alerting system. These tools work together to reduce the amount of grunt work that human traders have to do, and thus saving them time, making them more efficient and improving their trading performance.&nbsp;</div>
<div>TrendSpider is seeking an experienced Social Media Manager / Marketing Creative to manage TrendSpider&rsquo;s social media channels, aid in creative building (market meme&rsquo;s, infographics, general content) as well as contribute to the marketing team in various capacities.&nbsp;</div>
<div>Do you have experience managing social channels and building digital creative? We want to hear from you!.</div>
<div>Applicants are preferred to have a genuine interest in the markets, understand the basics of technical trading, and personal interest to learn more. If the above applies to you please mention your experience in the markets in your cover letter!.</div>
<h2>Requirements</h2>
<ul>
<li>Experience managing social media accounts, structuring and organizing content</li>
<li>Experience with social media tools / analytic reporting</li>
<li>Preferred creative experience and knowledge of tools (Photoshop, Premiere, Figma)&nbsp;</li>
<li>Experience running social media giveaways&nbsp;</li>
<li>Understanding and working knowledge of social media trends and best practices</li>
<li>Friendly, outgoing, upbeat, personality</li>
<li>Ability to work independently and a desire to stay busy&nbsp;</li>
<li>Strong on verbal and written communication skills</li>
<li>Basic understanding of technical trading concepts</li>
<li>Strong computer skills&nbsp;</li>
</ul>
<h2>Strong Plus</h2>
<ul>
<li>Team management experience</li>
<li>Active in trading community (Fintwit, Stocktwits, Youtube, Newsletter, Blogs)</li>
<li>Passion for trading/learning financial markets</li>
<li>Experience executing marketing campaigns</li>
<li>Video production experience&nbsp;</li>
</ul>
<h2>Responsibilities</h2>
<ul>
<li>Build / structure day to day content for TrendSpider&rsquo;s social media channels</li>
<li>Build creative story, infographic, and promotional material to run on social media</li>
<li>Manage direct messages, comment interactions for TrendSpider&rsquo;s social media channels (Agorapulse)</li>
<li>Run social media giveaways to build following, email list, SMS list</li>
<li>Build timeless promotional material for social media</li>
<li>Work with Evangelist team to create interesting infographics&nbsp;</li>
<li>Create still and video market memes for relevant market topics</li>
<li>Manage the growth and prosperity of TrendSpider social media channels</li>
<li>Interact with community, retweet partners, comment on relevant topics</li>
<li>Report monthly on growth and areas of improvement</li>
</ul>
<h2>Compensation</h2>
<ul>
<li>40-60K year base salary based on experience</li>
<li>40 hours per week / full time&nbsp;</li>
<li>Competitive health benefits and PTO</li>
<li>Work-from-home</li>
</ul>

Social Media Manager

<p>TrendSpider LLC is seeking a Customer Success Representative to work with TrendSpider users in order to help them learn how to use our proprietary software by chatting with them online, over the phone and via email.&nbsp;</p>
<p>TrendSpider is a high end software application sold to professional/retail traders and investors to help them improve their market analysis. It comprises several subsystems: a market scanner, a charting and analysis platform, an automation layer, a backtesting engine, and an alerting system. These tools work together to reduce the amount of grunt work that human traders have to do, and thus saving them time, making them more efficient and improving their trading performance.&nbsp;</p>
<p>Because of the specialized market segment, all applicants should have a functional understanding of the high level concepts of trading, such as how to read a Candlestick chart, and a personal interest and curiosity to learn more.&nbsp;</p>
<h2>Requirements</h2>
<ul>
<li>Friendly, outgoing, upbeat, extraverted personality</li>
<li>Ability to work independently and a desire to stay busy&nbsp;</li>
<li>Understanding and working knowledge of trading or technical analysis&nbsp;</li>
<li>Strong on verbal and written communication skills</li>
<li>Basic understanding of high level concepts of financial trading&nbsp;</li>
<li>Strong computer skills&nbsp;</li>
<li>Curiosity and desire to learn new things</li>
</ul>
<h2>Strong Plus</h2>
<ul>
<li>Background in technical analysis&nbsp;</li>
<li>Passion for trading financial markets</li>
<li>Familiarity with technical indicators&nbsp;</li>
</ul>
<h2>Responsibilities</h2>
<ul>
<li>Field customer chats, phone calls and emails&nbsp;</li>
<li>Help customers with technical software issues, suggest ways customers can use the product to address their needs, and help troubleshoot as well as help non-technical issues such as billing questions, cancellation and refund requests</li>
<li>Treat every customer as if they were your Grandmother - make it your mission to make them happy&nbsp;</li>
</ul>
<h2>Compensation</h2>
<ul>
<li>$35-50K year base salary based on experience</li>
<li>40 hours per week&nbsp; / full time&nbsp;</li>
<li>Competitive health benefits and PTO</li>
<li>Work-from-home</li>
</ul>

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TrendSpider

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To make life better for retail investors by empowering them with hedge fund-grade technology that would otherwise not be available to them.

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TrendSpider Jobs

Social Media Manager

2nd Shift Customer Service and Success Associate