QA Analyst

QA Analyst

At NextCapital

Date Posted:

Location: USA Only (offers sponsorship), TELECOMMUTE


NextCapital is the leader in enterprise digital advice. NextCapital partners with world-class institutions to deliver personalized planning and managed accounts to individual investors, whether they’re saving for retirement in a 401(k) or IRA or investing in a taxable brokerage account. Our open-architecture digital advice solution provides better outcomes for our partners and individual investors by offering integrated account aggregation, analytics, planning and portfolio management, and customizable advice methodology and fiduciary roles.

***At this time, NextCapital does offer work sponsorship for this position***



We're looking for talented and highly motivated reliability specialists to join our team. You’ll execute manual testing scripts and design and execute exploratory testing plans to ensure the reliability & scalability of our digital advice platform. Ideal candidates are strong problem solvers who like to think critically about a problem and operate with a high attention to detail. Learn more about NextCapital at



  • Staffed on the Reliability team, you will be charged with becoming an expert in software quality and risk mitigation strategy Design & execute manual software tests after each software deployment
  • Learn the detailed functionality of a broad array of end-user and internal features
  • Gain knowledge of the entire system and recognize pain points and gaps in test coverage
  • Work with designers, developers & product managers to deliver high quality software
  • Work with Technical Leads to triage reported software defects
  • Communicate with various stakeholders about the status of critical defects
  • Engage at varying levels of technical detail depending on the audience
  • Define metrics and processes that can be used to validate projects are ready to be released




  • You have a bachelor’s degree or relevant experience in manual software testing.
  • You are skilled in bridging the communication gap between teams, contributors and leadership within a larger organizational ecosystem
  • You are a creative and proactive problem solver and feel comfortable proposing multiple solutions to a variety of issues in a real-world environment
  • You are highly organized and are known for driving projects from start to finish
  • You break down complex problems into concrete deliverables
  • You bring order to a system characterized by disorder
  • You value iterative progress over perfection
  • You have a desire to learn the underlying workings of a system
  • You persevere through challenging obstacles to meet your goals
  • You are comfortable operating in a dynamic environment with a high level of uncertainty
  • You are self-motivated and have experience maintaining your workflow independently
  • You are enthusiastic about the details of how different parts of a complex software system fit together, and becoming an expert in those details


  • Take on a leadership role in terms of testing practices and measurement of quality at NextCapital
  • Step into a position of leadership within a team of developers and other designers, owning work management and reporting.
  • Become a thought leader in subject matter expertise within a specific area of our software platform and database.




  • Disrupt the financial advice industry by bringing affordable, easy to use financial tools to millions of people
  • Have a direct impact on the growth and scale of the company
  • Enjoy a laid back work environment & learn from FinTech’s best & brightest
  • Receive great benefits like stock options, 401(k) match, and top notch health benefits
  • As the COVID-19 pandemic cools down, participate in company-sponsored cornhole leagues, Thursday After Hours (cards, video games, treats), company outings, wine tastings, fantasy sports leagues, hackathons and other fun events
  • Relax with monthly, company wide, guided meditation sessions
  • Participate in women in tech events and service days at local organizations
  • Enjoy “Summer Hours” whereby our firm is ‘closed’ every Friday afternoon from April 23, 2021 through Labor Day
  • Enjoy the flexibility of working fully remote, partially remote, fully physical, or a mashup of each. And whatever you choose, enjoy a newly built-out office on Michigan Avenue with a view of Millennium Park and Lake Michigan
  • And, yes, in our physical space, you can sip locally roasted coffee, kombucha, or craft beer at your modular sitting/standing desk
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