Product Manager - Platform Management

Product Manager - Platform Management

At Quantum Metric

Date Posted:

Location: USA Only, TELECOMMUTE

Quantum Metric
Quantum Metric is paving the way for Continuous Product Design, which is a cross-team approach to building better digital products faster. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence.  
 
Our Culture
Our number one goal at QM is happy people, happy culture. In addition, we are obsessed with helping businesses deliver better digital products and experiences. We encourage creative problem solving, rapid innovation and bold goal-setting. Our relatively flat organization structure keeps everyone informed and enables people to get involved in solving the problems they care about most. We are a close-knit team moving fast to deliver value to our customers and continue pushing the envelope as we develop new products. 
 
About the Role
We are looking for a Product Manager to enhance the experience and improve engagement for platform administrators. This candidate will immerse themselves to discover how administrators use our product. This person will drive platform enhancements to empower administers as Continuous Product Design heroes in their companies.



Responsibilities
  • Evolve the platform by actively listening to customers and the fields teams.
  • Identify opportunities to create solutions that increase speed to insight. 
  • Create product artifacts (process diagrams, epics/stories, wireframes) and collaborate with design and engineering to define and execute the product roadmap.
  • Participate in user research and usability testing to identify optimization opportunities.
  • Use analytics to understand how our customers use our platform to solve their challenges and inform decisions on future improvements.



Requirements
  • 4+ years product management experience with at least 2 years of B2B SaaS experience demonstrating a track record for delivering platform enhancements.
  • Understands technical architecture for highly scalable web and mobile applications and able to speak to platform contributions.
  • Excellent communication and problem solving skills and understands how to use data to inform decisions.
  • Comfortable working across the product development spectrum: ideation, strategy, sprint planning to pixel-level details and implementation.



Perks, Benefits, & Compensation
  • This will be the best group that you ever work with! We support one another through challenges and win as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
  • Group benefits
  • Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
  • Employee Assistance Programs (EAP)
  • Telehealth options
  • Voluntary Life & AD&D, STD, LTD 
  • Healthy Rewards – Discount Programs
  • 401k and Options / Equity 
  • Time off (Paid Vacation, Sick, Holidays)
  • 11 company holidays
  • 3 weeks (120 hours) accrued vacation
  • Sick leave (according to state mandated allocation)
  • Parental/Adoption Leave
  • Promotional Opportunities 
  • Rewards and Recognitions programs 
  • One-time stipend for work at home employees
  • Flexible work environments
  • Employee Discount Program (Perks at Work)
  • Employee Referral Program 
  • Lead Referral Program
  • Latest MacBook Pro and awesome swag delivered to your door
  • Supportive and collaborative culture 
  • Compensation: Base $120,000-140,000
 
 
About Quantum Metric
Our mission is to help brands deliver standout digital experiences for their customers. Enterprises are using Quantum Metric to build customer-centric digital products that drive revenue and foster brand loyalty. In 2020, Quantum Metric was ranked 124 in the Inc 5000, a list of America's fastest-growing private companies.
 
Since our founding in 2015, we’ve been serving Fortune 500 customers across e-commerce, travel and hospitality, financial services and insurance, and telecommunications. The typical Quantum Metric customer achieves a full investment payback within three months of beginning to use our real-time digital intelligence platform and, on average, a 376% ROI over three years.
 
In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. If your background matches the above role and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you.
 
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.  
 
Quantum Metric is an E-Verify employer.
 
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