Senior Channel Account Manager

Senior Channel Account Manager

At CyberSmart

Date Posted:

Location: UK Only, TELECOMMUTE

As a Senior Account Manager, you will be responsible for proactively engaging with partners to identify and drive new partner led business opportunities. Must be a key contributor to the revenue growth of the team, and help achieve the company’s growth targets. Accountable for managing reseller partnerships within the guidelines of CyberSmart’s channel program, spearheading new business development and successfully developing alliances with key solution provider accounts. Will motivate, educate and train the partners in the Company’s products and technologies. Expand sales by building business plans including MDF strategy, account penetration strategy and profitability targets.


  • Support the Channel function with day to day Activities of Distributors and Key partners
  • Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimise quality of service, business growth, and customer /Partner satisfaction
  • Identify and drive partner-led opportunities
  • Work with our partners to generate prospective customers through channel campaigns and channel promotions and account mapping activities
  • Leverage deep product knowledge to help channel partners demonstrate solution selling techniques, uncover prospect and customer challenges and deliver valuable solutions.
  • Build and maintain an accurate channel partner pipeline and timely sales forecasts
  • Manage existing Key account and recruit new partners for growth
  • Support call out days, sales enablement sessions and other business generating activities ie. SPIFFs and account mapping activities.
  • Work with Partners and the Partner Marketing team on marketing campaigns to generate future revenue
  • Drive revenue streams from new and existing client relationships
  • Capturing of all sales activities, and maintain sales records, leads, deals communications in Company CRM
  • Be able to work closely with other departments in the business such as marketing, Product and enablement.
  • Operate as part of a channel sales team toward reaching monthly and quarterly territory sales quota.
  • Be able to work closely with other departments in the business such as Marketing, Product enablement.
  • Contribute to high-level sales strategy development and tactical "boots on the ground" activities


  • 25 days holiday plus all UK Bank Holidays
  • Day off on your Birthday
  • An additional day's leave for every year of service up to 5 years
  • Employee equity options
  • Company Pension Scheme
  • Access to Perks: discounts that save you money in the places you shop the most
  • Learning and development annual grant (£2,000)
  • Personal development annual grant (up to £500)
  • Home working allowance (up to £500)
  • Full access to our Mental Health & Wellbeing Network, Spill
  • Monthly fun activities, chosen by the team, that are not based around the pub!
  • A great, friendly team, who work to support each other
  • Option to work remotely, from our beautiful workspace in Shoreditch, or a combination of the two
  • The latest Apple technology to keep you productive. Our office has dual-screen workstations and for home working, we will support you with the necessary equipment to be your best wherever you are
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