AWS Configuration Expert

AWS Configuration Expert

At Agile Staffing Groups

Date Posted:


·  Migrate  off existing IVR (Interactive voice response) software and onto Connect integrated with Salesforce.

·     Create an AWS Lambda function to create code hooks for your Amazon Lex Bot

·     Create and configure the DynamoDB table (Other suitable DB table) for the Lex Bot

·     Build the Lex Bot with the required intents

·     Add the required utterances

·     Create the required slots

·     Set Lambda Initialization and Validation

·     Set confirmation prompts

·     Set Fulfillment > AWS Lambda Function

·     Review the Error Handling

·     Dave, Build, and Test Bot

·     Integrate Lex Bot with Amazon Connect within a contact flow

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