Customer Success Working Student

Customer Success Working Student

At Talentspace

Date Posted:

Location: Germany Only, TELECOMMUTE

Talentspace is the first all-in-one live online recruiting event platform. With Talentspace we enable anyone to create online recruiting events (career fairs, recruiting events, assessment center, etc.) that are interactive and fun.

Our mission is to provide a safe, sustainable, and accessible way for people to meet, engage with, and get hired by companies, regardless of where they are.

  • Supporting our customers in realising their goals in the field of recruiting.
  • Creating a unique customer experience through supporting customers at every stage of their lifecycle and taking ownership of user support and related projects.
  • Participation in the implementation of work processes and the further development of the general knowledge database.
  • Understanding and analysis of customer needs and deriving possible solutions from which the team also benefits.
  • Collecting and evaluating user feedback to help continuously improve the platform and user experience.
  • Experience in customer service.
  • Very good written and spoken German and English.
  • A customer-centric mindset and a passion for excellent customer service.
  • A problem-solving and process-oriented setting.
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