Resiliency Engineer at JPMorgan Chase Bank, N.A. (Jersey City, NJ)At JPMorgan Chase Bank, N.A.
Jersey City, NJ
Availability and Recoverability form part of the Resiliency Function within GTRM and it primarily focuses on the ability of JPMorgan Chase and its businesses to continue to provide all products and services in the event of disruption. The disruptions could be minor (e.g. affecting a small segment) or major (e.g. affecting multiple businesses or a geographic area). The mission of Availability and Recoverability are to ensure business continuity of essential services and technology to a line of Business.
The Exercising Resiliency Tech is responsible for providing vision and then execution to modernize firm-wide test events, acting as the focal point for deploying new testing paradigms across multiple LOBs and all individual groups within Technology (e.g. desktop services, network services, distributed technology, data centers, production services, and risk and security) and also for their respective organizational technology continuity plan responsibilities. The successful candidate should be able to facilitate large meetings utilizing presentation tools and be savvy in a wide range of technologies.
Position will require some weekend work throughout the year, leading and performing support for Data Center Testing events. Role may also require shift support for testing.
Creating a process to add new technology testing into the current Complex Data Center recovery test events
Rationalize all Availability/Recovery telemetry, tools and reports
Re-invent testing to measure readiness to invocation vs a check the box scenario
This role includes working with the global team, attending conference calls during normal and after normal working hours
To ensure compliance of Corporate Groups within Finance, HR, Compliance & Legal to JPMC resiliency policies and standards
To represent Corporate Technology and Risk on the Regional Resiliency Committee(s), as well as interacting with regional counterparts, as needed
Leads and defines schedule for Business Continuity Management Internal Groups to develop and agree scope for testing (application and/or business), business groups participating, recovery locations and applications recovering. Produces a Test Overview detailing Scope and Plan, milestones and deliverables
Ensure Technology Recovery Action Plans, Business Continuity Plans, and Business Impact Analysis's are developed and maintained in accordance with Policy and Strategy
Interacts with the Resiliency Strategy/Governance team to ensure compliance and understanding of business scope, status, and issues for all Business Continuity Plans, Processes and Tests.
Works with Business Aligned Continuity Manager to deliver Application Testing and Reporting including classification of applications, level of transaction/connectivity testing by application level of flow testing and identify realistic application RTOs and RTCs
Ensures that Business Managers are aware of overall Resiliency and DR requirements, test status, deadlines and issues and can address with the businesses they support
Understand and report on the status and capability of the business recovery, highlighting exposures, gaps, audit exceptions, and gap remediation progress
Provides control reporting for LOBs including scorecards and metrics, identifying remediation plans to bring about resolution
Own, support, develop/deliver the resiliency testing program for corporate groups
Other projects and activities will be assigned outside of the testing program for completion by the successful candidate. Additional responsibilities may include thought leadership on diverse group integration, participation on improving the interactions between Disaster Recovery, High Availability, and Sustained Resiliency processes within the firm.
Ability to perform weekend and/or shift work to support Data Testing requirements
10+ years of diverse technical experience in applicable Data Testing environment
5+ years of experience in Disaster Recovery (DR) Testing - leading initiatives
5-7 years of technology resiliency experience
Demonstrated broad technical knowledge of infrastructure technologies in each of the following areas: 1) Distributed/Cloud Components 2) Mainframe Components 3) Mid-Range Components
Experience in testing or program management within technology, operations or business
Strong Knowledge of Corporate IT Control policies
Demonstrated ability to lead and execute on cross-organization initiative
Flexibility and ability to manage schedule according to global time zones
High level of energy, and can work under pressure with minimal supervision
Demonstrated project management skills - ability to lead by influence
Ability to communicate to a wide variety of senior managers across the organization
Prior experience in similar role within financial services industry
ITIL, BSI, or DRI qualifications preferred
GENT, RDMS, SEAL, CMDB, TAMS Systems experience preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans