Product Support Engineer

Product Support Engineer

At Quality Compliance SystemsVisit company website


London, United Kingdom, Remote

Job Type


Technology Stack


At QCS our purpose is 'Helping to create a fairer and more compassionate world'. We help Care Providers by giving them the policies, procedures, guidance and inspections tools to enable them to delivery outstanding care. The Product Support Engineer is responsible for ongoing product support for the QCS system. Working closely with the Lead Support Engineer the main activities for this role involve providing end user support for our customers both directly and indirectly based on issues identified and reported by Customer Care.

The Product Support Engineer we seek: 

  • Strong communicator and relationship builder. 
  • Ability to investigate and triage support issues. 
  • Working knowledge of C#, .NET, relational databases, and SQL. 
  • Understanding of one or more issue tracking applications. 
  • Ability to prioritise and work at a fast pace. 
  • Understanding of Web applications.  

To be successful you will:

  • be a strong communicator and relationship builder. 
  • have the ability to investigate and triage support issues. 
  • possess working knowledge of C#, .NET, relational databases, and SQL. 
  • have an understanding of one or more issue tracking applications. 
  • prove your ability to prioritise and work at a fast pace. 
  • have an in-depth understanding of Web applications.  

We are accepting applications Nationwide. At QCS we are well equipped for all employees to work remotely. Our systems are Cloud based allowing us, in normal conditions, to provide our Teams with Everyday Flex and therefore the transition to 100% remote working was seamless.  We also like pets, kids and saying "hello" to family members so please do not be deterred from applying if you have a full house. At QCS we are all working together to find our way to balance our responsibilities between our work duties and our personal lives in these new circumstances. Prior to Covid-19 we already had our EveryDay Flex policy, remote and flexible working is and will remain a part of the QCS culture.

How to apply

To apply, click the link below or send us an email with your story and the salary you want. CVs, and also links to your LinkedIn and Github profile.

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