Product Manager

At Tidepool


Company Description

Tidepool is a 501(c)3 nonprofit organization on a mission to make diabetes data more accessible, actionable, and meaningful for people with diabetes, their care teams, and researchers. Founded in 2013, Tidepool hosts a suite of free software tools for people with diabetes and the clinics that serve them, including Tidepool Web, Tidepool Mobile, Tidepool Uploader, and, pending submission to FDA and associated review, Tidepool Loop. Learn more at

Job Description

Responsibilities include:

  • Define product and feature requirements, and thoroughly document them for Tidepool’s designers, engineers, and downstream stakeholders.

  • Establish product and feature priorities and ensure they’re clearly communicated to all team members.

  • Use Tidepool’s task management system, Jira, to define product requirements and track development progress.

  • Work with marketing to build a commercialization and distribution plan for each product.

  • Collaborate with Tidepool’s QA team to ensure user requirements are well understood and properly tested.

  • Measure and track user metrics and KPIs, and report back to the team about performance and improvement opportunities.

  • Understand the landscape of diabetes software, both commercial and DIY, and be able to articulate how Tidepool’s products are similar or differentiated.

  • Collaborate with Tidepool’s Human Factors and design team to plan, analyze and report on human factors research.


The ideal candidate has:

  • Product management experience in an agile environment for a medical device or digital health product.

  • Demonstrated success developing a visionary product roadmap and executing delivery to market.

  • Highly organized with experience managing complex projects.

  • Mastery of taking a concept and validating demand through market research, user interviews, and more.

  • Deep knowledge of diabetes devices and apps is a bonus.

  • Experience with human factors analysis and reporting is a bonus.

Additional Information

Salary and Benefits 

The salary range for the position is $130,000-$148,000.

Benefits include:

  • Entirely remote work environment
  • Unlimited PTO 
  • Medical, Dental, and Vision coverage
  • Flexible work schedule 
  • Wellness and Productivity stipend 
  • Continuing Education Reimbursement
  • Other benefits 

Other Information 

While many of Tidepool’s team members have a personal connection to diabetes, this is not a requirement. We ask that you empathize with chronic conditions and are prepared to learn about the diabetes experience.

This is a remote position – you’ll be working from home and interacting with a team that works around the world, currently in 14 states and 5 countries. Learn more about working at Tidepool, including our approach to inclusion and diversity at

Does this sound like you? We’d love to hear from you! (To ensure effective communication please ensure that all emails from Tidepool and SmartRecruiters are on your Safe Sender List. Thanks!)

Tidepool is an Equal Opportunity Employer. The company supports diversity and inclusion in its core values and does not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by U.S. federal or state law or local ordinance. When necessary, the company will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the position's essential functions.


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